Your privacy, our priority at WoodOven Floors
At WoodOven Floors, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us. We believe in transparency and want you to feel confident about the privacy of your details.
Information we collect
When you interact with WoodOven Floors, whether by visiting our website, placing an order, or getting in touch, we typically collect certain information. This includes your name, contact information (such as email and phone number), addresses for delivery or service, payment details for transactions, and specific project information related to your flooring needs. We may also gather basic website usage data to help us improve your online experience.
How we use your information
The primary reason we collect your information is to provide you with exceptional service and high quality flooring solutions. We use this data to process your orders efficiently, schedule deliveries or services to your location in Manchester or elsewhere, communicate important updates about your purchase, and provide comprehensive customer support. Furthermore, your information helps us to continuously improve our products and services, ensuring we meet your expectations.
Sharing, security, and your rights
WoodOven Floors takes your privacy seriously. We want to assure you that we do not sell your personal information to third parties. We may, however, share necessary details with trusted delivery services to ensure your flooring arrives safely, or with secure payment providers to process your transactions. In rare circumstances, we may also disclose information if legally required by authorities. We protect your personal details with secure systems, limited access controls, and encrypted payment processing. You have the right to access, change, or delete the information we hold about you. Simply contact us to exercise these rights.