Your agreement with WoodOven Floors
By using our website, placing an order, or engaging with our services, you agree to these comprehensive terms and conditions. They are designed to ensure a fair and transparent experience for all our valued customers in Manchester and beyond.
Understanding your purchase and project
When you choose WoodOven Floors for your high quality flooring solutions, whether it's hardwood, laminate, vinyl, or carpet, please note that pricing and project timelines are subject to change if the initial details of your project evolve. We commit to providing quality materials and professional installation services. To ensure smooth progress, customers must provide accurate information, grant necessary site access, and ensure a safe workspace for our team. Deposits may be required for certain orders, and all payments are due as per our agreed terms. Rest assured, all products come with applicable manufacturer warranties, and our installation services are also covered by warranty. Please be aware that content on our website may be updated at any time without prior notice.
Addressing concerns and product issues
Should you encounter any issues with your order, such as a desire to return an item or if a product arrives damaged, it is important to contact WoodOven Floors as soon as possible. Our dedicated team will review your specific situation promptly and provide clear instructions for returns, exchanges, or warranty claims in line with our Return Policy and applicable warranties. Your satisfaction is our priority.
Important legal and operational provisions
By proceeding with WoodOven Floors, customers explicitly agree to provide accurate and truthful information for all orders and deliveries. It is imperative to follow all specified order and delivery instructions to ensure a seamless experience. While we strive for perfection, customers understand and agree that WoodOven Floors cannot be held responsible for indirect damages that may arise. All sales transactions are subject to applicable product warranties and are governed by the local laws of Manchester, United Kingdom, ensuring fairness and compliance for both parties.